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Nothing is perfect and sometimes things happen. Thats where our Warranty Services come into play
We offer expanded and extended warranties on nearly every product we sell. You get options such as speedier response times, accidental breakage coverage and onsite repairs. And with our custom maintenance contracts, you’ll have experts on call and break/fix agreements that cover repair or replacement of your hardware.
So you can keep your equipment and your organisation running.
Konverge Warranty services are built for all aspects of your operations
Multiyear vendor plans gives you extended warranty coverage on your laptops, tablets, printers, monitors and other technologies. Supported by a nationwide network of technicians, the standard manufacturer’s warranty can be extended with 100% parts and labor coverage.
Unplanned downtime in your data centre can spell disaster: the cost of a single service event can exceed the cost of an extended service plan. To protect your investment, we offer hardware maintenance and service plans from partners and vendors focused on data center implementation and support.
We offer annual maintenance agreements and contracts that cover the repair or replacement of in- or out-of-warranty equipment. You can blend products from multiple manufacturers into a single contract — giving you a single toll-free support number for all vendors and products. With coterminous support, you can roll your existing manufacturer support plans into one with a common end date to avoid a coverage lapse.
When your hardware has multiple warranty end dates and service providers, you may find yourself unable to get support when you need it most. We can help you consolidate your warranty expirations and service contracts to simplify warranty tracking and give you a single point of contact for support.
Retainer contracts allow you to purchase a designated block of time that guarantees you access to field service and support staff, including systems engineers, network technicians, PC and printer repair technicians, and more.
Are you looking to cover something else in your business? Call us for a totally bespoke professional service tailored to your needs.
Shipping equipment back to the manufacturer and waiting for repair can take weeks. With our onsite services, the vendor can come to where the problem is and get you up and running in as little as a few hours.
We streamline the support process with flexible service-level agreement (SLA) options, contracts that cover technology from multiple manufacturers.
Don’t be caught off guard with a lapse in coverage. We offer coterminous support agreements that consolidate your existing manufacturer support plans under one end date.
Send us your details and we’ll get back to you to schedule a time to talk.